Privacy Policy

Infinity Designs Solution

Last updated: September 2026

Infinity Designs Solution ("we," "us," "our," or "the Company") respects your privacy and is committed to protecting the personal information you provide while using our website.

This Privacy Policy explains how Infinity Designs Solution collects, uses, stores, and protects information when you visit our website, submit an enquiry, contact us, or use our products and services. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. About Infinity Designs Solution

Infinity Designs Solution is a proprietorship-based business established in 2017 in Howrah, West Bengal, engaged in the supply and service of printing machines and digital printing technology solutions. Our products and services may include UV flatbed printers, digital printing machines, UV coating machines, CNC router machines, solvent printers, printing inks, technical support, installation assistance, maintenance, and related solutions.

2. Information We May Collect

Depending on how you interact with our website, we may collect information that you voluntarily provide to us, including your name, company or business name, email address, mobile or telephone number, address, product requirements, enquiry details, and other information that you choose to submit through our contact or enquiry forms.

We may also receive limited technical or usage information automatically when you visit the website, such as browser type, device information, pages visited, approximate location derived from internet or network information, referring pages, and general website usage data. Such information may be used to maintain website functionality, improve user experience, and understand website performance.

3. How We Collect Information

Information may be collected when you:

4. How We Use Your Information

We may use the information we collect for legitimate business and communication purposes, including responding to enquiries, providing quotations, processing customer requests, arranging product demonstrations or consultations, providing installation or after-sales support, communicating about products and services, and maintaining records related to our business interactions.

We may also use information to improve our website, understand customer requirements, develop or improve our products and services, prevent misuse or fraudulent activity, troubleshoot technical issues, and comply with applicable legal or regulatory requirements.

5. Enquiry and Contact Information

When you submit an enquiry through our website, you agree that we may use the information provided to contact you regarding your enquiry, products, services, quotations, technical requirements, or related business needs.

We will use reasonable care while handling enquiry information and will not intentionally sell your personal information to third parties. We may, however, share information with service providers or other parties where reasonably necessary to respond to your request, operate our website, provide business services, or meet legal obligations.

6. Advertising and Lead Generation

We may use digital advertising platforms such as Meta (Facebook and Instagram), Google, or other advertising services to promote our products and services and generate business enquiries.

These platforms may collect or process certain information according to their own privacy policies, cookie practices, and terms of service. We do not control how independent third-party advertising platforms process information within their own systems.

If you submit your information through an advertising lead form or our website, we may use that information to contact you regarding your enquiry and related products or services.

7. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, remember basic preferences, understand website traffic, and improve the overall browsing experience. Cookies are small data files that may be stored on your device by your browser.

You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or availability of some website features.

8. Sharing of Information

We do not ordinarily disclose personal information to unrelated third parties for their independent marketing purposes. Information may be shared only when reasonably necessary for business operations, such as with hosting providers, website service providers, advertising or analytics platforms, communication service providers, professional advisers, or government and legal authorities where required by applicable law.

When information is shared with service providers, we expect them to handle information appropriately and only for the purposes for which it is provided or as otherwise permitted by law.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no internet transmission, website, computer system, or electronic storage method can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet, and you should avoid sending highly sensitive information through unsecured communication channels.

10. Data Retention

We may retain personal information for as long as reasonably necessary to respond to enquiries, provide products or services, maintain business and transaction records, resolve disputes, prevent misuse, meet contractual obligations, or comply with legal, accounting, or regulatory requirements. When information is no longer required for these purposes, we may delete, anonymize, or securely dispose of it where reasonably practicable.

11. Third-Party Websites and Services

Our website may contain links, embedded content, social media links, advertisements, maps, or other features provided by third-party websites or services. These third parties may have their own privacy policies and terms. We are not responsible for the privacy practices, content, or security of third-party websites that you access through links or integrations on our website.

12. Your Choices and Requests

You may contact us to ask about the personal information we hold about you, request correction of inaccurate information, or ask us to stop using your information for a particular communication purpose, subject to applicable legal and business requirements.

Where you no longer wish to receive promotional or follow-up communications, you may contact us using the details provided below. We will make reasonable efforts to process legitimate requests in an appropriate manner.

13. Children's Privacy

Our website and services are intended for business and general users and are not specifically directed toward children. We do not knowingly request or collect personal information from children for marketing purposes. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take reasonable action.

14. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our business, website features, technology, legal requirements, or privacy practices. Any updated version will be published on this page with a revised "Last updated" date. We encourage visitors to review this page periodically for the latest information.

15. Consent

By using our website, submitting an enquiry, or voluntarily providing personal information to us, you acknowledge and consent to the collection, use, storage, and handling of information as described in this Privacy Policy, subject to applicable law.

16. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way your information is handled, please contact Infinity Designs Solution using the details below.

Email: infinitydesignssolutions@gmail.com
Phone: +91 9147381101 / 9771329696

We will make reasonable efforts to review and respond to privacy-related enquiries in an appropriate and timely manner.

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